Legal
Cancellation Policy
Full payment is taken at the time of booking. If your plans change, the refund you're entitled to depends on how much notice you give us.
More than 24 hours before pickup100% refund
24–6 hours before pickup50% refund
Less than 6 hours before pickup, or no-showNo refund
Flight delayExempt — no penalty
To cancel or amend a booking, contact us on +61 424 081 479 (call or WhatsApp) or info@prestigevip.com.au.